Article 1: Scope and enforceability
These terms of service govern all commercial relationships between HOLDING DEMONCHAUX SARL, trading under the name Nautilinks (hereinafter "the Provider"), and any legal entity or individual ordering the services on offer (hereinafter "the Client").
Placing an order implies the Client's full and unreserved acceptance of these terms, which prevail over any other document from the Client. Any contrary condition set by the Client shall be unenforceable against the Provider unless expressly accepted.
Article 2: Description of services
The Provider operates a network of thematic editorial media on which it offers the following services:
- Purchase of editorial backlinks on network sites
- Publication of sponsored articles written by the Provider's team
- Managed netlinking campaigns
- Digital PR operations on the network
- Custom services defined on a case-by-case basis
Links fall into two categories: Base Links, at a flat rate of 5 euros, on lower-traffic network sites, and Traffic Links, priced between 20 and 150 euros according to tiers set by the organic traffic and the number of referring domains of the site concerned. Article writing is included in the link price. The Provider charges no commission.
At checkout, the Client may add, as an option, tier-2 links pointing to the main link, at 10 euros per link, in packs of 1, 3, or 5 links.
The detail of each service, its exact scope, and its price are specified on the relevant network site and confirmed when the Client validates the order.
Article 3: Pricing and payment terms
Service prices are stated in euros excluding tax. Applicable VAT is added at the rate in force on the invoice date.
Payment is due at the time of order, by credit card via the payment provider Stripe, or by drawing on the Client account's prepaid credit. There is no subscription and no recurring billing. No quote is required to place an order: a pro forma quote remains available for download from the client area for accounting purposes, but its issuance is never a condition of the order.
The Client may top up their account with an amount between 10 and 2,000 euros. This credit is a means of payment, not a discount. It does not expire and is automatically deducted from the amount of any order before any recourse to the credit card. If a top-up is refunded, the corresponding amount is deducted from the Client's credit balance.
For the Client's first order, the first link is free provided the order includes at least two links, up to a limit of 80 euros.
Any late payment automatically triggers penalties calculated at the legal interest rate plus five points, together with a fixed recovery indemnity of 40 euros, in accordance with article L441-10 of the French Commercial Code.
Article 4: Delivery times
Stated delivery times are given for guidance only. For a single editorial placement, the typical timeframe is 2 business hours: the clock starts at the order and stops at effective publication.
If a delay attributable to the Provider exceeds 30 days, the Client may request cancellation of the unfulfilled portion of the order and a pro-rata refund of sums already paid.
Article 5: Content approval
The Provider submits the editorial brief and then the article draft to the Client for approval before publication. The Client has 5 business days to approve or request modifications. Beyond that period, the article is deemed tacitly approved.
A request for major modifications falling outside the initial scope of the brief may give rise to additional invoicing, subject to the Client's express agreement.
Article 6: Warranties and limits of liability
The Provider undertakes to publish the article or link on the agreed site, under the editorial conditions approved by the Client. Link presence is guaranteed for as long as the site concerned exists, with a minimum of two years from publication, whichever period is longer. If the link were to disappear before that term for a reason unrelated to the Client, a free replacement is offered on an equivalent site of the network.
The Provider guarantees indexation of the link by Google within 21 days of its publication. If indexation is not observed within that period, a replacement is offered under the same conditions. This indexation guarantee is in addition to the presence guarantee set out in the preceding paragraph, and does not replace it.
The Provider does not guarantee any specific Google ranking, click-through rate, traffic volume, or return on investment. SEO performance depends on hundreds of external factors beyond the Provider's control, including Google's algorithmic changes.
In the event of a serious editorial removal of a published article for reasons unrelated to the Client, the Provider offers a free replacement placement on another site of the network.
Article 7: Cancellation and refund
Before the writing brief is sent to the writer, the Client may cancel the order at no cost and obtain a full refund.
After the brief has been sent but before publication, cancellation entails the retention of production costs already incurred (typically 30% of the order amount).
After publication, since the content is live and the editorial work has been performed, no refund may be requested. Reasonable editorial modifications to the published article remain possible.
Article 8: Personal data
Personal data collected as part of the commercial relationship is processed in accordance with our privacy policy. The Client has the rights of access, rectification, erasure, objection, and portability provided for by the GDPR.
Article 9: Intellectual property
Articles written by the Provider's team and published on network sites remain the property of HOLDING DEMONCHAUX SARL. The Client benefits from a right of use over published content for the duration of its presence online, with no transfer of intellectual property.
Article 10: Disputes and applicable law
These terms are governed by French law. In the event of a dispute, the parties undertake to seek an amicable solution first. Failing agreement, the Lille Métropole commercial court shall have sole jurisdiction.
In accordance with article L612-1 of the French Consumer Code, consumers have the right to refer to a consumer mediator to resolve any dispute relating to a contract concluded with the Provider.